Fifty-nine percent of uninsured Americans reported having a negative experience with the new ObamaCare health exchanges in December.
Thirty-nine percent reported a positive experience, a rise of 6 percent from October and November, according to the Gallup survey released Thursday.
Tracking polls in the previous two months found that 33 percent reported a positive experience, and 63 percent of people reported a negative experience.
The December poll is made up of interviews throughout the month with 1,500 uninsured Americans, including 450 who reported visiting the health exchanges.
Within that number, 24 percent visited the federal exchange, while 20 percent reported visiting a state-based exchange. Thirty-seven percent didn’t know which site they had visited, and 17 percent reported visiting both.
The poll also found only 26 percent of uninsured Americans had visited an exchange — up 6 percent since November.
Gallup noted that number could be skewed since the poll was taken throughout December, and a higher percentage of people could have visited the site ahead of the deadline at the end of the month.
Last year, the administration created a self-imposed deadline of Nov. 30 for the website to be working for most people. The administration had reiterated that problems would persist after the deadline, but the federal exchange would be running better than it had in the first two month after the rollout.
State-based exchanges have received more positive reviews than the federally-run site.
Earlier this week, Secretary of Health and Human Services Kathleen SebeliusKathleen SebeliusThe chaotic fight for ObamaCare California exchange CEO: Insurers ‘throwing ObamaCare under the bus’ Sebelius: 'Repugnant' for states to reject Medicaid expansion MORE reported that 2.1 million people had enrolled in insurance through the exchanges, with about half coming from the federal website.
While coverage for those people began Jan. 1, the deadline for the uninsured to enroll in coverage to avoid a fine comes at the end of March.